Ortec Finance, a leading provider of risk and return management solutions, has introduced the beta version of OPAL Targeted Support. This framework is designed to assist wealth management and financial advisory firms in enhancing their operations beyond mere regulatory compliance.
This launch comes on the heels of the Financial Conduct Authority’s (FCA) targeted support framework, which took effect on April 6, 2026. The new regulatory measures impose obligations on companies to deliver personalized guidance to retail clients. According to Ortec Finance, while compliance issues have dominated discussions in the sector, the real challenge lies in operational execution, including client eligibility identification, appropriate guidance offering, and impact assessment of that guidance.
OPAL Targeted Support addresses these operational complexities through three primary functions. The first involves client identification, which utilizes a firm’s existing data infrastructure to automatically identify clients eligible for targeted support across their entire client portfolio, eliminating the need for manual assessment.
The second feature generates scalable, group-based, actionable recommendations, enabling advisory teams to implement strategies systematically rather than on an individual basis. The third function focuses on outcome tracking, assessing the effectiveness of the support relative to each client’s objectives and offering integration with Salesforce or a customized management information dashboard.
Ortec Finance describes the beta release as a strategic initiative rather than a precautionary measure. Firms participating in the pilot phase will gain early access to the tool, influence its development trajectory, and enjoy the operational advantage of being ready for implementation ahead of the broader market.
The OPAL Targeted Support framework was developed in direct response to questions raised by the new regulatory environment, drawing on Ortec Finance’s expertise in financial planning analytics and goal feasibility modeling. John O’Driscoll, managing director of OPAL Financial & Wealth Planning, stated, “Compliance informs you whether the lines have been crossed. OPAL Targeted Support guides you on the next steps: which clients to focus on, the methods to use, and whether the approach yielded results.”
Mark Glover, head of UK & Ireland wealth management at Ortec Finance, noted, “The firms we engage with are not questioning their commitment to comply with Targeted Support; they are grappling with the implementation across their extensive client bases. OPAL Targeted Support is our solution. We are launching it in beta now, as early adopters will be more strategically positioned as the implementation evolves.”