McDonald’s partners with Cognizant.
McDonald’s Corp. expands long-standing partnership with enterprise AI technology provider.
The fast food and fast food giant is beginning a multi-year extension of its strategic partnership with Cognizant, born in 2017. This renewed agreement will focus on leveraging cutting-edge technology to improve McDonald’s staff enablement, customer experience and operational efficiency.
Under the renewed agreement, McDonald’s will continue to leverage Aware solutions in business areas including global financial systems and human capital management, which encompasses payroll processing, franchise management, master data management and legal applications.
“Cognizant has been a valuable partner in helping us streamline our enterprise applications in key markets and continue our journey to the cloud,” said JT Scott, vice president of global technology products and platforms at Cognizant. business at McDonald’s. “Cognizant brings a rich history to our business and deep expertise in global financial and relationship systems that has allowed us to focus on our core mission of delivering delicious food and exceptional customer experiences.