Oracle Unveils Innovative AI Agents in Fusion Cloud Applications

Oracle has introduced a suite of new AI agents within Oracle Fusion Cloud Applications. These advanced agents are designed to help organizations enhance execution speed, make informed decisions, and reduce operational costs. Powered by industry-leading large language models (LLMs) and built using Oracle AI Agent Studio for Fusion Applications, these innovations are set to revolutionize key business functions.

Transforming Business Processes with AI

According to Steve Miranda, Oracle’s Executive Vice President of Application Development, “AI is changing everything across every industry.” With Oracle Fusion Applications’ robust AI capabilities, organizations can completely re-engineer their finance, HR, supply chain, and customer experience operations. This transformative potential enables businesses to detect anomalies, bridge skills gaps, streamline processes, and identify new sales opportunities.

Integrating AI into Existing Workflows

These AI agents, running on secure Oracle Cloud Infrastructure, come natively integrated into the Oracle Fusion Applications at no additional cost. Their seamless integration into existing workflows not only accelerates operations but also enhances decision-making processes. The introduction of these agents is expected to significantly boost productivity across finance, HR, supply chain, and customer experience sectors.

Key AI Agents in Finance and Operations

Among the new AI agents in Enterprise Resource Planning (ERP) Oracle Fusion Cloud and Enterprise Performance Management (EPM) are:

• Accounts Payable Officer: Automates multi-channel invoice processing, reducing manual errors and speeding up approvals.
• Ledger Agent: Facilitates continuous insight and efficient adjustment logging for accountants.
• Planning Officer: Enhances FP&A processes with real-time analysis and what-if simulations.
• Payment Agent: Optimizes cash outflows and enhances payment options to improve financial outcomes.

AI Solutions for Human Capital Management

Within the realm of Human Capital Management (HCM), Oracle has crafted agents such as:

• Team Sync Advisor Agent: Assists in running effective meetings by summarizing employee updates for managers.
• Talent Advisor Agent: Aids managers in making informed decisions about promotions and career development.
• Managing Concierge Agent: Streamlines inquiries regarding compensation and talent management for team leaders.

Streamlining Supply Chain and Manufacturing

In the Supply Chain and Manufacturing (SCM) Oracle Fusion Cloud, powerful AI agents enhance operational efficiency with features like:

• Quote Agent for Purchase Request: Automates procurement processes to minimize errors and save time.
• Assistant Agent for Processing Executions: Simplifies urgent shipping requests and enhances fulfillment operations.
• Assistant Customer Order Agent: Streamlines sales order creation and improves overall customer experience.

Advancing Customer Experience with AI

For enhancing Customer Experience (CX), Oracle’s AI agents include:

• Account Product Adjustment Agent: Prioritizes customers likely to make purchases using predictive analysis.
• Transaction Advisor Agent: Connects sellers with subject matter experts to expedite deal closures.
• Escalation Prediction Agent: Predicts potential service request escalations based on sentiment analysis.

Empowering Custom AI Development

Beyond the pre-built solutions, enterprises can harness AI Agent Studio for Fusion Applications to develop their customized AI agents. Additionally, the AI Agent Market allows users to discover and deploy validated, partner-created agents seamlessly within their ecosystems.

Explore Oracle Fusion Applications

For organizations looking to harness the power of AI in their operations, Oracle Fusion Applications offer a comprehensive solution tailored to enhance efficiency and drive growth. Discover more at www.oracle.com/applications.