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Home » EU opposes AI competitor’s ban on WhatsApp
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EU opposes AI competitor’s ban on WhatsApp

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EU Takes Action Against Meta’s AI Policy

By Foo Yun Chee

Introduction to the Investigation

On February 9, 2023, European competition regulators announced their intentions to investigate Meta Platforms, focusing on the company’s potential abuse of its dominant position in the market. The scrutiny centers around Meta’s decision to restrict artificial intelligence rivals from accessing its messaging platform, WhatsApp. Such actions could result in a significant pushback from the EU as it aims to maintain competitive integrity within the burgeoning AI landscape.

EU’s Objections to Meta’s Practices

The European Commission has alerted Meta with a formal communication of objections, indicating suspected violations of EU rules. The Commission is contemplating the implementation of interim measures designed to protect competitors from serious harm during the ongoing investigation. This approach echoes actions taken by Italy’s competition watchdog back in December.

Impact on AI Competition in Europe

EU antitrust chief Teresa Ribera emphasized the importance of safeguarding effective competition in the rapidly evolving AI sector. She stated, “We cannot allow dominant technology companies to exploit their positions unlawfully to gain an unfair edge.” The push for swift interim measures aims to ensure that competitors have ongoing access to WhatsApp while the investigation unfolds.

Meta’s Defense and Position

In response to the EU’s objections, Meta has firmly disagreed with the necessity of intervention. A spokesperson for the company highlighted that numerous AI solutions exist across various platforms, including app stores, operating systems, and websites. “The Commission’s reasoning incorrectly assumes that the WhatsApp Business API is a critical distribution channel for AI chatbots,” they stated.

New Policy Implementation by Meta

Meta recently established a new policy on January 15, restricting WhatsApp to only its proprietary Meta AI assistant. This move has raised alarms among competitors and regulators alike, prompting the EU to act decisively in preserving competitive fairness in the digital space.

Potential Legal and Regulatory Ramifications

The European Commission’s decision regarding interim measures will largely depend on Meta’s forthcoming responses and the rights of defense that the company will exercise. This investigation reflects the EU’s unwavering commitment to enforcing its antitrust regulations, regardless of external pressures or criticisms from the United States regarding its stance on large tech firms.

Global Context of the Investigation

Notably, a Brazilian court recently suspended a separate interim measure that had been enacted by the country’s antitrust agency against Meta, relating to similar concerns. This highlights a global trend of regulatory examination surrounding Meta’s policies and practices, particularly in relation to artificial intelligence and competition.

This investigation by the EU underscores a critical moment for both AI innovation and regulatory oversight, setting a precedent for how major tech companies operate within competitive markets.

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EU opposes AI competitor’s ban on WhatsApp

February 9, 2026

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