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Home » Gartner foresees an isolated company powered by AI for finance professionals unless financial leaders take action.
AI in Finance

Gartner foresees an isolated company powered by AI for finance professionals unless financial leaders take action.

3 Mins Read
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The Future of Finance: Navigating Changes and Challenges

Good morning. In just five years, traditional financing methods may become obsolete, leaving the workforce feeling more isolated than ever.

The Call to Action for Financial Directors

According to Gartner, financial leaders must take immediate action to adjust their teams and workflows. Gartner predicts that eight significant forces—ranging from technology advancements to regulatory changes—will drastically reshape the financial function by 2030.

The Rise of AI in Financial Operations

AI is anticipated to lead this transformation. By 2030, Gartner forecasts that one-third of business requests could be managed by AI, with 15% of daily work decisions being made independently. This shift will enable human roles to evolve toward supervision and collaboration with AI technologies, transforming the traditional finance landscape.

Automation and Decision-Making Speed

As early as 2028, around 70% of financial functions are expected to utilize AI for real-time decision-making based on comprehensive data analysis, particularly for operational costs and cash flow management, according to Brian Stickles, Senior Director at Gartner. This automation will minimize repetitive tasks and allow finance employees to focus on more strategic responsibilities.

The Challenge of Isolation in Financial Teams

However, this advancement prompts concerns about the potential for a “lonely enterprise.” If financial directors do not proactively address the situation, they risk isolating their employees. Gartner warns that such isolation may arise from technological specialization and remote work structures, which could limit meaningful interactions and the holistic viewpoint critical for high-quality financial advice.

Preserving Human Connections

A recent Harvard Business Review article emphasizes the importance of maintaining human connections in organizations as AI optimizes work efficiency. Companies need to ensure that the quality of employee interactions is preserved to foster a collaborative work environment.

The Talent Drought and New Skill Requirements

Gartner also highlights another pressing trend: the depletion of financial talent. With most certified public accountants nearing retirement and fewer new entrants into the field, finance departments will increasingly need candidates proficient in both finance and technology to adapt to the evolving landscape.

Strategies for Successful Adaptation

Adjusting to these transformative changes requires a focus on enhanced employee experiences with AI. A LinkedIn report indicates that 50% of professionals feel learning AI feels like an extra job, leading to increased anxiety and isolation among workers. Companies must take steps to mitigate these feelings and facilitate open discussions about AI at work to ensure a supportive environment during this transition.

These are indeed exciting times for the evolution of finance. Supporting and engaging employees throughout this journey is essential for long-term departmental success.

Sheryl Estrada
sheryl.estrada@fortune.com

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November 5, 2025
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