One of the most popular use cases for AI in financial services is leveraging the technology to help businesses address the challenges and opportunities associated with unstructured data.
In our last Live interview from FinovateFall last month, Finovate VP and host Greg Palmer sits with Perry Rotella, Managing Director of Financial Services at Boxto discuss the growth of unstructured data within financial institutions, the challenges these companies face in managing this data, and the role AI can play in helping them analyze unstructured data to improve everything from customization to compliance.
“Unstructured data actually represents the vast majority of data in organizations. IDC conducted a study last year that found that 90% of an organization’s data is unstructured. And it has been very difficult to extract large-scale information from this data. What we’ve discovered in working with clients is that we can extract insights from that content, drive workflows for downstream processing, and really review many documents to summarize and personalize communications with clients.
The company “Intelligent Content Cloud”, Box offers a single platform that enables organizations to drive collaboration, manage the content lifecycle, secure critical content, and transform business workflows using enterprise AI. Founded in 2005 and headquartered in Redwood City, California, Box counts AstraZeneca, Morgan Stanley and Nationwide among its clients.
In his role as Managing Director of Financial Services, Rotella provides leadership to the product, marketing, business development, sales and customer success teams. He is responsible for engagement with key strategic accounts, as well as customer satisfaction and retention.
Views : 205