Workday Unveils Next-Generation Illuminated Agents
In a significant advancement for both human resources (HR) and financial functions, Workday has introduced its next-generation Illuminated Agents. This innovative expansion leverages artificial intelligence to streamline operations and enhance productivity across organizations.
Enhancing Hiring and Employee Experience
The newly launched agents are crafted to optimize the hiring process, enrich frontline experiences, automate intricate financial tasks, and simplify information access for employees. This, in turn, aims to accelerate productivity and transform daily operations, allowing businesses to thrive in a competitive landscape.
Features of the Illuminated Agents
Workday’s latest capabilities, built on its responsible AI foundation and an extensive dataset surpassing one billion transactions per year, include:
- Contingent Agent: Expedites hiring by pinpointing available talent and improving candidate screening.
- Contractual Intelligence Agent: Automatically analyzes contracts for potential risks, costs, and obligations.
- Contractual Negotiation Agent: Drafts and refines contract language, significantly reducing legal review times.
- Document-Piloted Accounting Agent: Automates billing and invoicing through intelligent data extraction from documents.
- Frontline Agent: Supports change managers in handling absence reports and compliance planning.
- Self-Service Agent: Assists employees with HR tasks by providing instant responses powered by AI.
- Supplier Contract Agent: Evaluates supply contracts to monitor deliverables and identify cost-saving opportunities.
Transforming Business Functions with AI
Gerrit Kazmaier, President of Product and Technology at Workday, stated, “The key to unlocking real commercial value with AI is actively reshaping the very core of business operations.” Workday plays a pivotal role in this transformation, helping over 11,000 customers leverage deep HR and finance expertise to deliver measurable commercial value in their operations.
The Power of Data in Business Growth
“Data acts as a potent catalyst for growth when transformed into actionable insights,” noted Shane Luke, Vice President of Workday Illuminated. “Our agents utilize the world’s most comprehensive HR and finance datasets to turn information into impactful results, enhancing productivity, improving compliance, and streamlining decision-making across all levels of an organization.”
Part of a Broader Platform
Workday’s agents are integral components of the expansive Illuminated platform, designed to leverage comprehensive HR and financial data context. This innovative technology aids organizations in rethinking how work is conducted, focusing on performance, skills, return on investment, and organizational structures.
Availability of the New Agents
Currently, the Contractual Intelligence and Contractual Negotiation Agents are available for general use. Other agents are expected to be introduced to early adopters by the end of 2025, with a full rollout planned for 2026.
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