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Home » Workday Announces New AI Agents to Transform HR and Finance Processes
AI in Finance

Workday Announces New AI Agents to Transform HR and Finance Processes

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Company unveils AI-powered agents for HR and finance use cases including recruiting, expenses, succession planning and business process optimization

New agents anticipate and streamline common workflows to increase productivity

LAS VEGAS, September 17, 2024 /PRNewswire/ — Workday, Inc. (NASDAQ: PARTY DAY), a leading provider of solutions to help organizations manage their people And moneytoday unveiled four new AI agents that will dramatically simplify HR and finance work. The Recruiter, Expenses, Succession, and Workday Optimize agents will anticipate and streamline common business workflows to increase productivity and free up users to do more strategic and meaningful work.

The agents, powered by Illuminate Work Dayrepresent the next step in enterprise AI, propelling the industry from disparate AI capabilities to end-to-end transformation of business processes. The agents unveiled today are the first of many to come from Workday as the company seeks to radically simplify business processes for end users and elevate the level of humans at work.

“The potential for AI to revolutionize the way we work is undeniable, but for many businesses the path to meaningful impact is elusive,” said David SomersChief Product Officer at Workday. “Workday Illuminate and our new AI agents are here to change that. By transforming end-to-end finance and HR workflows, we’re enabling companies to drive exponential value across their entire organization.”

Recruiting Agent: Find and hire top talent faster. Workday is reimagining talent acquisition with this AI agent, which builds on the capabilities available in HiredScore today to streamline recruiting tasks in Workday. Shared Workday and HiredScore customers are already seeing a 25% increase in recruiter capacity with AI, and Recruiter Agent goes even further to proactively source passive candidates, automate outreach, and recommend top talent for open roles, dramatically reducing time to hire and improving quality of hire. The agent automates tasks like creating job descriptions, sourcing candidates, and scheduling interviews, and provides AI-driven insights into candidate profiles. Recruiter Agent also integrates with communication platforms like Microsoft Teams, allowing hiring managers to receive notifications and leave interview feedback directly in users’ natural workflow.

Expense Agent: Automatically create and submit expense reports with AI. Companies around the world spend an average of half a million dollars and nearly 3,000 hours per year to correct expense errors. Expense Agent virtually eliminates the need for manual expense reporting with near-touchless expense reporting, submission, and approval. A traveling employee can receive a text message to download their breakfast receipt as soon as they complete their transaction at the coffee shop. The system will match the receipt to the credit card transaction and automatically create the expense line. When the employee checks out of the hotel, they send the receipt to Workday from their phone, and Workday notifies them when the hotel expense has been itemized and is ready for review.

Succession Agent: Finding and Developing Future Leaders. Succession Agent transforms succession planning from a periodic exercise into an ongoing, AI-powered process. This agent automates the succession planning process and proactively helps managers identify and develop future leaders within their organizations. The agent can proactively prompt managers to update their succession plans, automatically recommend successors across the organization, and generate personalized development plans for top talent to help them prepare for their next role.

Workday Optimize: Improve your business efficiency and identify blind spots. The Workday Optimize agent streamlines business processes in Workday. It identifies bottlenecks, inefficiencies, and deviations from best practices. For example, it can automatically flag and correct issues in the employee onboarding process, such as manual data entry or out-of-order steps.

In addition to these new agents, Workday is also developing integrated agent capabilities with partners such as Salesforce, Microsoftand others to provide users with seamless support across popular enterprise platforms.

“To remain competitive in the rapidly evolving AI era, companies must figure out how to apply AI across all business functions to generate real value,” said Micky North RizzaIDC. “Workday Illuminate and the company’s new AI agents are leading the way in this transformation, enabling businesses to streamline operations, improve decision-making, and achieve unprecedented levels of efficiency and agility.”

Workday’s new AI agents and other latest innovations will be fully exposed to Working day on the rise In Las Vegas this week.

Availability
Expenses, Succession, and Optimize agents are expected to be available in early access in 2025. Recruiter Agent is available now in HiredScore and will be further integrated into Workday in spring 2025.

For more information

About Workday
Working day is a leading enterprise platform that helps organizations manage their most important assets: their people And money. The Workday platform is built with AI at its core to help customers empower their people, empower work, and drive business forward. Workday is used by more than 10,500 organizations worldwide across every industry, from midsize businesses to more than 60 percent of the Fortune 500. For more information about Workday, visit workingday.com.

© 2024 Workday, Inc. All rights reserved. Workday and the Workday logo are registered trademarks of Workday, Inc. All other brand and product names are trademarks or registered trademarks of their respective owners.

Forward-Looking Statements
This press release contains forward-looking statements, including statements regarding Workday’s plans, beliefs and expectations. These forward-looking statements are based only on currently available information and our current beliefs, expectations and assumptions. Because forward-looking statements relate to the future, they are subject to inherent risks, uncertainties, assumptions and changes in circumstances that are difficult to predict and many of which are beyond our control. If the risks materialize, if the assumptions prove incorrect, or if we experience unexpected changes in circumstances, actual results could vary materially from the results implied by these forward-looking statements. Accordingly, you should not rely on these forward-looking statements. Risks include, but are not limited to, those risks described in our filings with the Securities and Exchange Commission (“SEC”), including our most recent report on Form 10-Q or 10-K and other reports we have filed and will file with the SEC from time to time, which could cause actual results to differ from expectations. Workday assumes no obligation and does not intend to update these forward-looking statements after the date of this release, except as required by law.

Any unreleased services, features or functionality mentioned in this document, on our website or in other press releases or public statements that are not currently available are subject to change at Workday’s discretion and may not be delivered as anticipated or at all. Customers who purchase Workday services should make purchasing decisions based on the services, features and functionality currently available.

SOURCE Workday Inc.

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