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Home ยป Health plans are overlooking chances to leverage data and AI
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Health plans are overlooking chances to leverage data and AI

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The Necessity of Unified Data in Healthcare AI Strategies

Current Gaps in Healthcare Data Centralization

A recent report from the Arcadia health care data platform highlights a critical gap in the healthcare sector: approximately 85% of health plans have yet to centralize their data across systems. This lack of a unified data foundation represents substantial missed opportunities in the realm of artificial intelligence (AI) and overall data strategy.

Challenges in Data Integration

Analysts have identified significant discrepancies between existing data capabilities of health payers and the advanced tools and infrastructure they need. Specifically, without a comprehensive member profile that aggregates all health data, efforts to implement generative or agentic AI will struggle. This gap inhibits the potential savings and enhancements in member experience that AI technologies can offer.

Health Plans Making Progress

Despite these challenges, many major health plans have reported strides in data-driven strategies aimed at improving patient outcomes, managing costs, and enhancing provider performance. About 66% of payers rated their sharing abilities as “very good” or “excellent,” but only 57% felt similarly about the integration of external data sources.

The Rise of AI in Care Management

Less than 20% of health plans are currently using AI for developing care plans, summarizing files, or improving member engagement. Such tools hold the potential to significantly enhance operational efficiency and expeditious performance gains, yet adoption remains limited.

Prioritizing Cost Management Over Growth

Interestingly, the report reveals that most payers are focusing on cost design strategies, such as improving risk adjustment (54%) and optimizing network performance (50%), rather than expansion efforts like member adhesion growth (45%). This trend indicates a cautious approach towards financial sustainability amidst evolving healthcare landscapes.

Understanding Member Profiles

While 96% of payers maintain longitudinal member profiles, many report significant challenges regarding data aggregation and interoperability. For instance, a staggering 76% of respondents acknowledged that they do not fully realize the value of social determinants of health (SDOH) data. Furthermore, only 10% actively utilize pharmacy data.

Creating a Unified Data Approach

Michael Meucci, President and CEO of Arcadia, emphasizes the importance of a holistic approach to member data. Achieving a genuine 360-degree member profile requires timely and comprehensive information, encompassing claims, clinical encounters, SDOH, care episodes, and pharmacy data. Achieving these insights is vital for enriching risk adjustment and personalizing care.

Conclusion: The Path Forward

Closing the gap between fragmented data and actionable insights necessitates more than surface-level integration. Leading health plans are investing in platforms that unify clinical, behavioral, and social data, enabling real-time information sharing among care teams. As noted by Dr. Luke Hansen, Chief of Arcadia, successful healthcare organizations will be those that prioritize centralized analytic platforms and foster collaboration among payers and providers. This synergy will undoubtedly enhance risk management, optimize resource utilization, and improve overall health outcomes.

For more insights into healthcare finance, visit Healthcare Finance News, a publication from Himss Media.

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