The Rise of Agentic AI in Finance: Insights from CFOs
As the financial landscape evolves, a noteworthy percentage of finance leaders are embracing agentic AI tools, with many outsourcing a significant portion of their accounting and finance tasks. This trend signals a shift in how financial operations are managed, even among those who have historically been cautious about automation.
Current Trends in AI Adoption Among CFOs
Recent research conducted by Maximor revealed that 27% of CFOs have automated between 50% and 75% of their accounting workloads using AI technologies. A majority, 51%, are finding that automation has simplified between 25% and 50% of their daily tasks. Alternatively, 20% report about 25% of their workloads have been automated, while only 1% have fully automated their financial processes.
The Challenge of Partial Automation
The report emphasizes that “partial automation is now the norm.” This transition presents challenges, particularly in discerning which financial processes can operate independently and which require human intervention. There remains a gray area, as many tools do not clearly define these boundaries.
The Limited Use of AI Tools
Interestingly, while 88% of finance leaders employ at least one agentic AI tool, most are using only one or two of these technologies. A mere 4% utilize three or more AI tools, indicating a cautious yet compelling trend toward automation within finance departments.
Projected Benefits of AI in Finance
Executives are optimistic about the potential of AI, with 31% believing that these tools will save them at least five days during the monthly closing process. Furthermore, 36% strongly agree that AI will enable them to allocate more time to strategic endeavors, highlighting the dual benefits of efficiency and enhanced focus on important initiatives.
Trust and Accuracy Concerns
Despite these optimistic projections, confidence in AI’s accuracy remains uneven. Only 14% of respondents expressed complete trust in AI to produce accurate accounting data. Meanwhile, 41% have a moderate level of faith in its efficacy, suggesting a cautious approach to AI adoption. Notably, 86% of respondents reported experiencing inaccurate data while using AI, leading many finance leaders (67%) to deem human oversight as critical for maintaining data integrity.
The Need for Responsible AI Adoption
Ultimately, the perspective among CFOs is that human oversight should not be viewed as a sign of resistance but as a responsible approach to adopting AI in finance. The report reflects a broader sentiment that the integration of automation should come with careful governance and oversight to ensure successful outcomes.
Looking Ahead: The Future of AI in Finance
As the adoption of agentic AI continues to expand with 74% of companies planning to integrate these tools within the next two years, the question of oversight becomes increasingly important. A recent Deloitte study found that only 21% of organizations currently have a robust governance model in place for autonomous agents. This highlights a critical gap that companies must address as they further incorporate AI into their financial processes.
