Close Menu
fintechbits
  • News
  • AI
  • Acquisitions
  • Trends
  • Insights
  • Rumors
  • Startups
  • finjobsly

Subscribe to Updates

Get the latest news from Fintechbits.

Trending Now

Hant Capital has appointed Sophia Kruger as a senior assistant and AI specialist to lead innovations in finance at Polen Capital Asset Management.

July 13, 2025

How cognitive labs are transforming financial services teams with AI

July 13, 2025

Ways AI can enhance clinician support in healthcare

July 12, 2025

Hant Capital Taps Sophia Kruger to Lead AI Financial Innovations at Polen Capital Asset Management

July 12, 2025
Facebook X (Twitter) Instagram
Trending
  • Hant Capital has appointed Sophia Kruger as a senior assistant and AI specialist to lead innovations in finance at Polen Capital Asset Management.
  • How cognitive labs are transforming financial services teams with AI
  • Ways AI can enhance clinician support in healthcare
  • Hant Capital Taps Sophia Kruger to Lead AI Financial Innovations at Polen Capital Asset Management
  • NRI-focused Fintech startup secures $5 million in seed funding from Elevation Capital
  • Top three semiconductor stocks worth buying right now
  • Ramp Ai Finance Automation introduces solutions to streamline operations.
  • HSBC assists German fintech Re: entry into the UK market with $169.2 million investment.
Facebook X (Twitter) Instagram Pinterest Vimeo
fintechbits
  • News

    Unicorn Bank Zero represents the final achievement of his fintech journey.

    July 9, 2025

    Fintech Company Pine Labs Submits Documents to SEBI for IPO Fundraising

    July 4, 2025

    British Fintech Zilch Seeking International Tender Opportunities

    July 4, 2025

    Fintech Company Pine Labs Submits IPO Documents to SEBI for Fundraising, According to Reports

    June 26, 2025

    Breaking News: Initial lineup of demonstrations revealed for FinovateFall 2025

    June 12, 2025
  • AI

    Hant Capital has appointed Sophia Kruger as a senior assistant and AI specialist to lead innovations in finance at Polen Capital Asset Management.

    July 13, 2025

    How cognitive labs are transforming financial services teams with AI

    July 13, 2025

    Ways AI can enhance clinician support in healthcare

    July 12, 2025

    Hant Capital Taps Sophia Kruger to Lead AI Financial Innovations at Polen Capital Asset Management

    July 12, 2025

    Top three semiconductor stocks worth buying right now

    July 12, 2025
  • Acquisitions

    African fintech leaders are shaping the industry through worldwide acquisitions.

    June 30, 2025

    Acrisure obtains significant funding to enhance its fintech strategy.

    June 14, 2025

    $200 million IPO SPAC aims for acquisitions in fintech and AI sectors.

    June 1, 2025

    Wealthsimple hires multiple teams to enhance family financial management.

    May 31, 2025

    The HPS of Morocco plans to acquire a Fintech company by 2027, referred to as CEO – TradingView News.

    May 3, 2025
  • Trends

    Market size, share, trends, and business profiles in the Fintech industry

    July 10, 2025

    Overview of the FINCH 2025 Market and Participant Profiles

    July 5, 2025

    Key Trends and Focus Areas in Fintech Payments for 2025

    June 22, 2025

    Overview of the Singapore Fintech Market: Market Size, Trends, and Growth Potential

    June 18, 2025

    Southeast Asia’s Fintech Market: Size, Trends, and Growth Potential

    June 13, 2025
  • Insights

    ICAPITAL Fintech Achieves a Valuation Exceeding $7.5 Billion in Recent Fundraising Amid Surge in Private Markets

    July 10, 2025

    Alphalésaka Technologies: The Potential Transformative Impact of Recent Fintech Acquisition

    July 9, 2025

    Surge Continuation Funds in Europe Prepared for the 2025 Records – Fintech Schweiz Digital Finance News

    July 7, 2025

    Schaeffer Investment Research Scholarships Break Through Significant Resistance Levels

    June 27, 2025

    Finance Magnates Reports: XBO Designated as Top Cryptocurrency Payment Gateway. XBO’s core principles of trust and simplicity align with cutting-edge solutions, providing customers access to an award-winning crypto payment option. 16 hours ago

    June 26, 2025
  • Rumors

    Ant International refutes partnership with Circle in the Stablecoin market competition.

    July 11, 2025

    Meta Eyes 14b AI Investment, Bulsh Seeks IPO and Additional Speculation

    July 10, 2025

    Blackrock XRP ETF Speculation Ignites Interest in the Crypto Market

    July 9, 2025

    PayTM’s Share Price Drops by 10%: Understanding MDR and the Call from FinTech Companies for Government Action.

    July 5, 2025

    PayTM restricts 10% amid rumors of government cancellation of MDR – Is the expansion of UPI in India becoming a challenge for fintech companies? More details here.

    July 2, 2025
  • Startups

    NRI-focused Fintech startup secures $5 million in seed funding from Elevation Capital

    July 12, 2025

    HSBC assists German fintech Re: entry into the UK market with $169.2 million investment.

    July 11, 2025

    New Zealand fintech startups must demonstrate viability in the domestic market before exploring export opportunities, according to a VC firm.

    July 11, 2025

    Nigerian fintech Lemfi expands its operations in Egypt

    July 11, 2025

    Fintech startup catering to NRIs secures $5 million seed funding led by Elevation Capital.

    July 11, 2025
  • finjobsly
fintechbits
Home » How Azure OpenAI and Wipro use GenAI in finance
AI in Finance

How Azure OpenAI and Wipro use GenAI in finance

4 Mins Read
Facebook Twitter Pinterest Telegram LinkedIn Tumblr Email Reddit
Wipro New.png
Share
Facebook Twitter LinkedIn Pinterest Email Copy Link

Today we’re joined by Bill Borden, Corporate Vice President, Global Financial Services at Microsoft, and Suzanne Dann, CEO Americas at Wipro. Together, they discuss their collaboration on leveraging Azure OpenAI to improve generative AI in finance. This partnership focuses on improving customer experience, streamlining processes and ensuring responsible AI practices in the financial industry.

As Suzanne says: “My role is to help clients digitally transform by bringing together the right industry expertise, technology and integration experience. » Bill adds: “Our goal at Microsoft is to create products and services that truly meet the unique needs of financial institutions. »

We’ll explore how cognitive assistants, powered by generative AI, are reshaping customer interactions, loan origination, and even the broker experience, while emphasizing security, reliability, and expanding access to AI across the sector.

Cognitive assistants optimized for GenAI in finance

Cognitive assistants are intelligent systems designed to enhance the capabilities of financial professionals. They do this by providing real-time insights and personalized customer interactions. Unlike traditional chatbots, these assistants leverage generative AI and natural language processing. This aims to provide more in-depth and contextual support.

“It’s not like a chatbot that’s not intelligent. It integrates all the intelligence, and that’s the real differentiator. explains Suzanne.

Improve customer interactions

Cognitive assistants can transform the way banks and financial institutions interact with their customers. These AI tools offer personalized advice by understanding a customer’s history and preferences. This makes interactions more meaningful and effective.

“It’s almost like you’re talking to a human who has all the knowledge.” notes Suzanne. It highlights the human intelligence of these assistants.

Loan origination and investor onboarding

The partnership between Microsoft and Wipro focuses on two critical areas. First, the provision of loans and, second, the onboarding of investors. These processes are often long and data intensive. This makes them ideal candidates for AI-driven optimization. “Half of the time is spent processing loans and manually entering data. All of this can be removed. » emphasizes Suzanne, highlighting the efficiency gains of AI.

Improve the broker experience

Large insurance companies can use Azure OpenAI to improve the broker experience. Cognitive assistants improve productivity. They focus on customer satisfaction by organizing data and giving quick and relevant answers.

“Now they can use this cognitive assistant either through the contact center agent. Or directly to answer their questions,” Suzanne explains.

Responsible AI and governance: precision and reliability

Rapid adoption of generative AI brings challenges related to accuracy and reliability. Microsoft and Wipro are dedicated to creating safe, secure, and compliant AI systems. “We integrate into our approach all types of tools and capabilities that ensure safety and security” Bill elaborates.

Democratizing the AI ​​generation in finance

One of the significant achievements of this partnership is the democratization of AI. It makes advanced tools and platforms accessible to a wider audience. This democratization ensures that the benefits of AI are widespread and inclusive. “He democratized AI and made it accessible to everyone” » declares Suzanne.

Data modernization for GenAI in finance

Combining Wipro’s consulting experience with Microsoft’s technology creates seamless AI solutions. Generative AI gets better at giving accurate, personalized responses as it learns over time. “Generative AI… is constantly learning. And it’s about knowing what data you can give it to learn from,” said Suzanne. “The power of large language models at a scale that everyone can now access…is the key,” says Bill.

The big ideas

  1. Generative AI in financial services is evolving by offering personalized and efficient solutions. “What generative AI offers us and these cognitive assistants is the power to learn and iterate. » said Suzanne. It highlights the future of AI in banking.
  2. The partnership between Microsoft and Wipro combines technology and industry expertise. In doing so, it helps create AI solutions that address real-world problems. “Our opportunity and excitement at Microsoft is to extend our cloud capabilities to specific financial services” Bill explains.
  3. Cognitive assistants in banking are the next frontier. These are not just advanced chatbots, they are intelligent systems that enhance human capabilities. “It’s almost like having the smartest person at your side who knows everything about what you’re doing.” notes Suzanne.
  4. Responsible AI practices are essential to creating such AI systems. It is essential to ensure that AI systems are accurate, reliable and compliant. “We are building AI that is responsible, safe and secure, but also usable by everyone. » Bill points out.
  5. The real impact focuses on several aspects of generative AI. Improving the broker experience and automating loan origination demonstrate the real benefits of AI. “We are seeing a very large number of these POC moving into production” Suzanne emphasizes.

Watch the full episode

Listen to the full episode

Subscribe: Apple Podcasts I SoundCloud I Spotify I Google Podcasts

Read the full transcript (for TS Pro subscribers)

subscription wall for TS Pro

Share. Facebook Twitter Pinterest LinkedIn Tumblr Email

Related Posts

Hant Capital has appointed Sophia Kruger as a senior assistant and AI specialist to lead innovations in finance at Polen Capital Asset Management.

July 13, 2025

How cognitive labs are transforming financial services teams with AI

July 13, 2025

Ways AI can enhance clinician support in healthcare

July 12, 2025
Leave A Reply Cancel Reply

Latest news

Hant Capital has appointed Sophia Kruger as a senior assistant and AI specialist to lead innovations in finance at Polen Capital Asset Management.

July 13, 2025

How cognitive labs are transforming financial services teams with AI

July 13, 2025

Ways AI can enhance clinician support in healthcare

July 12, 2025
News
  • AI in Finance (1,354)
  • Breaking News (155)
  • Corporate Acquisitions (65)
  • Industry Trends (178)
  • Jobs Market News (290)
  • Market Insights (191)
  • Market Rumors (244)
  • Regulatory Updates (150)
  • Startup News (910)
  • Technology Innovations (154)
  • X Feed (1)
About US
About US

FintechBits is a blog delivering the latest news and insights in fintech, finance, and technology. We cover breaking news, market trends, innovations, and expert opinions to keep you informed about the future of finance

Facebook X (Twitter) Instagram Pinterest Reddit TikTok
News
  • AI in Finance (1,354)
  • Breaking News (155)
  • Corporate Acquisitions (65)
  • Industry Trends (178)
  • Jobs Market News (290)
  • Market Insights (191)
  • Market Rumors (244)
  • Regulatory Updates (150)
  • Startup News (910)
  • Technology Innovations (154)
  • X Feed (1)
Happening Now

November 28, 2024

“ Intentionally collaborative ”: how the Rotman school of U of T leads Innovation Fintech

February 6, 2025

‘1957 Ventures’ to Drive FinTech Innovation in Saudi Arabia

September 10, 2024
  • About FintechBits
  • Advertise With us
  • Contact us
  • Disclaimer
  • Privacy Policy
  • Terms and services
  • BUY OUR EBOOK GUIDE
© 2025 Designed by Fintechbits

Type above and press Enter to search. Press Esc to cancel.