Close Menu
fintechbits
  • News
  • AI
  • Acquisitions
  • Trends
  • Insights
  • Rumors
  • Startups
  • finjobsly

Subscribe to Updates

Get the latest news from Fintechbits.

Trending Now

Insightsoftware introduces Justperform to France, offering AI-driven support for financing teams.

July 1, 2025

Fioneer Unveils AI Agent to Revolutionize Financial Services Operations

July 1, 2025

How Additiv employs AI to transform financial services

July 1, 2025

Saurabh Dwivedi Appointed CTO of Indian Fintech Company Mobikwik

July 1, 2025
Facebook X (Twitter) Instagram
Trending
  • Insightsoftware introduces Justperform to France, offering AI-driven support for financing teams.
  • Fioneer Unveils AI Agent to Revolutionize Financial Services Operations
  • How Additiv employs AI to transform financial services
  • Saurabh Dwivedi Appointed CTO of Indian Fintech Company Mobikwik
  • The financial aspect of Newsai healthcare positively impacts income collection throughout the average income cycle, as AI enables more accurate and efficient decision-making, ensuring hospitals receive their rightful reimbursements.
  • Morgan Stanley terminates Fintech private banking activities valued at 19.1 INR
  • African fintech leaders are shaping the industry through worldwide acquisitions.
  • Malaysia is introducing a platform for ASEAN startups to assist regional entrepreneurs.
Facebook X (Twitter) Instagram Pinterest Vimeo
fintechbits
  • News

    Fintech Company Pine Labs Submits IPO Documents to SEBI for Fundraising, According to Reports

    June 26, 2025

    Breaking News: Initial lineup of demonstrations revealed for FinovateFall 2025

    June 12, 2025

    Fintech Scotland and TSB unveil a new innovation lab initiative.

    June 3, 2025

    OECD Economic Outlook June 2025: The Fintech Executive’s Strategic Playbook

    June 2, 2025

    The impact of the fintech recruitment crisis on job seekers.

    May 28, 2025
  • AI

    Insightsoftware introduces Justperform to France, offering AI-driven support for financing teams.

    July 1, 2025

    Fioneer Unveils AI Agent to Revolutionize Financial Services Operations

    July 1, 2025

    How Additiv employs AI to transform financial services

    July 1, 2025

    The financial aspect of Newsai healthcare positively impacts income collection throughout the average income cycle, as AI enables more accurate and efficient decision-making, ensuring hospitals receive their rightful reimbursements.

    July 1, 2025

    Meta seeks $29 billion for private credit firms to fund AI data centers.

    June 30, 2025
  • Acquisitions

    African fintech leaders are shaping the industry through worldwide acquisitions.

    June 30, 2025

    Acrisure obtains significant funding to enhance its fintech strategy.

    June 14, 2025

    $200 million IPO SPAC aims for acquisitions in fintech and AI sectors.

    June 1, 2025

    Wealthsimple hires multiple teams to enhance family financial management.

    May 31, 2025

    The HPS of Morocco plans to acquire a Fintech company by 2027, referred to as CEO – TradingView News.

    May 3, 2025
  • Trends

    Key Trends and Focus Areas in Fintech Payments for 2025

    June 22, 2025

    Overview of the Singapore Fintech Market: Market Size, Trends, and Growth Potential

    June 18, 2025

    Southeast Asia’s Fintech Market: Size, Trends, and Growth Potential

    June 13, 2025

    Irish fintech remains on a remarkable growth trajectory, contrary to global trends.

    June 12, 2025

    The Irish fintech sector is thriving and surpassing global trends.

    June 9, 2025
  • Insights

    Schaeffer Investment Research Scholarships Break Through Significant Resistance Levels

    June 27, 2025

    Finance Magnates Reports: XBO Designated as Top Cryptocurrency Payment Gateway. XBO’s core principles of trust and simplicity align with cutting-edge solutions, providing customers access to an award-winning crypto payment option. 16 hours ago

    June 26, 2025

    Fintech Bank competes with HSBC and Lloyds in the current account market.

    June 24, 2025

    Netcapital’s Nasdaq acquisition of a web3-based free gaming platform without mixing code

    June 19, 2025

    Ali Kassab and Freedom PSP: Unraveling the Myths of Fintech

    June 19, 2025
  • Rumors

    The Giant Fintech Green Point Captivates Investment Capital Interest

    June 25, 2025

    Chinese Ant Group refutes speculation about a partnership with Rwa and Stablecoin.

    June 20, 2025

    Tua Tagovailoa Trade Speculation: Miami Dolphins May Pursue QB Negotiations After 2025 Season if Playoff Aspirations Fall Short | NFL News

    June 16, 2025

    Paraphrase the title from the Circle files regarding the IPO for the Bank.

    June 7, 2025

    Toncoin achieves $1 billion in trading volume as Visa executive joins and Musk speculation grows

    June 4, 2025
  • Startups

    Saurabh Dwivedi Appointed CTO of Indian Fintech Company Mobikwik

    July 1, 2025

    Morgan Stanley terminates Fintech private banking activities valued at 19.1 INR

    July 1, 2025

    Malaysia is introducing a platform for ASEAN startups to assist regional entrepreneurs.

    June 30, 2025

    The emerging phase of competition in India’s fintech sector

    June 30, 2025

    Argentinian Fintech Tapi acquires a Mastercard division in Mexico.

    June 29, 2025
  • finjobsly
fintechbits
Home » How Azure OpenAI and Wipro use GenAI in finance
AI in Finance

How Azure OpenAI and Wipro use GenAI in finance

4 Mins Read
Facebook Twitter Pinterest Telegram LinkedIn Tumblr Email Reddit
Wipro New.png
Share
Facebook Twitter LinkedIn Pinterest Email Copy Link

Today we’re joined by Bill Borden, Corporate Vice President, Global Financial Services at Microsoft, and Suzanne Dann, CEO Americas at Wipro. Together, they discuss their collaboration on leveraging Azure OpenAI to improve generative AI in finance. This partnership focuses on improving customer experience, streamlining processes and ensuring responsible AI practices in the financial industry.

As Suzanne says: “My role is to help clients digitally transform by bringing together the right industry expertise, technology and integration experience. » Bill adds: “Our goal at Microsoft is to create products and services that truly meet the unique needs of financial institutions. »

We’ll explore how cognitive assistants, powered by generative AI, are reshaping customer interactions, loan origination, and even the broker experience, while emphasizing security, reliability, and expanding access to AI across the sector.

Cognitive assistants optimized for GenAI in finance

Cognitive assistants are intelligent systems designed to enhance the capabilities of financial professionals. They do this by providing real-time insights and personalized customer interactions. Unlike traditional chatbots, these assistants leverage generative AI and natural language processing. This aims to provide more in-depth and contextual support.

“It’s not like a chatbot that’s not intelligent. It integrates all the intelligence, and that’s the real differentiator. explains Suzanne.

Improve customer interactions

Cognitive assistants can transform the way banks and financial institutions interact with their customers. These AI tools offer personalized advice by understanding a customer’s history and preferences. This makes interactions more meaningful and effective.

“It’s almost like you’re talking to a human who has all the knowledge.” notes Suzanne. It highlights the human intelligence of these assistants.

Loan origination and investor onboarding

The partnership between Microsoft and Wipro focuses on two critical areas. First, the provision of loans and, second, the onboarding of investors. These processes are often long and data intensive. This makes them ideal candidates for AI-driven optimization. “Half of the time is spent processing loans and manually entering data. All of this can be removed. » emphasizes Suzanne, highlighting the efficiency gains of AI.

Improve the broker experience

Large insurance companies can use Azure OpenAI to improve the broker experience. Cognitive assistants improve productivity. They focus on customer satisfaction by organizing data and giving quick and relevant answers.

“Now they can use this cognitive assistant either through the contact center agent. Or directly to answer their questions,” Suzanne explains.

Responsible AI and governance: precision and reliability

Rapid adoption of generative AI brings challenges related to accuracy and reliability. Microsoft and Wipro are dedicated to creating safe, secure, and compliant AI systems. “We integrate into our approach all types of tools and capabilities that ensure safety and security” Bill elaborates.

Democratizing the AI ​​generation in finance

One of the significant achievements of this partnership is the democratization of AI. It makes advanced tools and platforms accessible to a wider audience. This democratization ensures that the benefits of AI are widespread and inclusive. “He democratized AI and made it accessible to everyone” » declares Suzanne.

Data modernization for GenAI in finance

Combining Wipro’s consulting experience with Microsoft’s technology creates seamless AI solutions. Generative AI gets better at giving accurate, personalized responses as it learns over time. “Generative AI… is constantly learning. And it’s about knowing what data you can give it to learn from,” said Suzanne. “The power of large language models at a scale that everyone can now access…is the key,” says Bill.

The big ideas

  1. Generative AI in financial services is evolving by offering personalized and efficient solutions. “What generative AI offers us and these cognitive assistants is the power to learn and iterate. » said Suzanne. It highlights the future of AI in banking.
  2. The partnership between Microsoft and Wipro combines technology and industry expertise. In doing so, it helps create AI solutions that address real-world problems. “Our opportunity and excitement at Microsoft is to extend our cloud capabilities to specific financial services” Bill explains.
  3. Cognitive assistants in banking are the next frontier. These are not just advanced chatbots, they are intelligent systems that enhance human capabilities. “It’s almost like having the smartest person at your side who knows everything about what you’re doing.” notes Suzanne.
  4. Responsible AI practices are essential to creating such AI systems. It is essential to ensure that AI systems are accurate, reliable and compliant. “We are building AI that is responsible, safe and secure, but also usable by everyone. » Bill points out.
  5. The real impact focuses on several aspects of generative AI. Improving the broker experience and automating loan origination demonstrate the real benefits of AI. “We are seeing a very large number of these POC moving into production” Suzanne emphasizes.

Watch the full episode

Listen to the full episode

Subscribe: Apple Podcasts I SoundCloud I Spotify I Google Podcasts

Read the full transcript (for TS Pro subscribers)

subscription wall for TS Pro

Share. Facebook Twitter Pinterest LinkedIn Tumblr Email

Related Posts

Insightsoftware introduces Justperform to France, offering AI-driven support for financing teams.

July 1, 2025

Fioneer Unveils AI Agent to Revolutionize Financial Services Operations

July 1, 2025

How Additiv employs AI to transform financial services

July 1, 2025
Leave A Reply Cancel Reply

Latest news

Insightsoftware introduces Justperform to France, offering AI-driven support for financing teams.

July 1, 2025

Fioneer Unveils AI Agent to Revolutionize Financial Services Operations

July 1, 2025

How Additiv employs AI to transform financial services

July 1, 2025
News
  • AI in Finance (1,314)
  • Breaking News (152)
  • Corporate Acquisitions (65)
  • Industry Trends (176)
  • Jobs Market News (290)
  • Market Insights (188)
  • Market Rumors (239)
  • Regulatory Updates (149)
  • Startup News (871)
  • Technology Innovations (151)
  • X Feed (1)
About US
About US

FintechBits is a blog delivering the latest news and insights in fintech, finance, and technology. We cover breaking news, market trends, innovations, and expert opinions to keep you informed about the future of finance

Facebook X (Twitter) Instagram Pinterest Reddit TikTok
News
  • AI in Finance (1,314)
  • Breaking News (152)
  • Corporate Acquisitions (65)
  • Industry Trends (176)
  • Jobs Market News (290)
  • Market Insights (188)
  • Market Rumors (239)
  • Regulatory Updates (149)
  • Startup News (871)
  • Technology Innovations (151)
  • X Feed (1)
Happening Now

November 28, 2024

“ Intentionally collaborative ”: how the Rotman school of U of T leads Innovation Fintech

February 6, 2025

‘1957 Ventures’ to Drive FinTech Innovation in Saudi Arabia

September 10, 2024
  • About FintechBits
  • Advertise With us
  • Contact us
  • Disclaimer
  • Privacy Policy
  • Terms and services
  • BUY OUR EBOOK GUIDE
© 2025 Designed by Fintechbits

Type above and press Enter to search. Press Esc to cancel.