Woori Financial Group’s AI Transformation Strategy for 2026

Woori Financial Group Chairman Yim Jong-yong speaks at the group’s 2026 management strategy workshop at the group’s headquarters in Seoul. Courtesy of Woori Financial Group

Embracing Artificial Intelligence

Woori Financial Group has announced a strategic shift to position itself as an artificial intelligence (AI) financial platform, identifying AI as a crucial element for future growth. This initiative underscores the organization’s commitment to leveraging technology for enhanced productivity and customer engagement.

Technological Underpinnings

The decision to embrace AI reflects Woori’s belief that the future competitiveness of the group will be defined by technology-driven productivity rather than traditional reliance on balance sheet expansion. This vision was articulated by Chairman Yim Jong-yong during the recent 2026 management strategy workshop.

Key Developments in the Last Three Years

Chairman Yim outlined that the past three years were pivotal for Woori Financial Group, marking significant milestones that include the full privatization of the group, improved capital ratios, and the establishment of a robust portfolio that encompasses a wide array of financial services such as insurance and securities.

A New Era of Productive Finance

This year is envisioned as the beginning of a transformative phase, one that integrates productive and inclusive financial solutions with a comprehensive AI (AX) transformation plan aimed at unlocking synergies across the entire group.

Implementation of AI Use Cases

At the core of this transformation is the ambitious plan to implement 344 AI use cases by the end of next year, which includes 200 applications within the banking sector and 144 within non-bank subsidiaries. These applications aim to streamline operations, enhance risk management, and promote efficient control mechanisms.

Leadership in Financial Innovation

Chairman Yim emphasized the critical need for swift adoption of AI-driven decision-making across all departments to maintain leadership within the finance industry. This proactive approach will ensure Woori remains competitive in an evolving financial landscape.

Future Goals and Industry Leadership

Woori Financial Group aims to strengthen synergies between banking, insurance, and securities, targeting a substantial 20% growth through non-banking activities. The integration of AI alongside a strong focus on consumer protection and inclusive finance will position Woori as a technologically advanced and socially responsible financial institution.

Conclusion

With a clear commitment to technological innovation and customer-centric solutions, Woori Financial Group is poised to redefine its operational landscape in the competitive financial sector. The strategic emphasis on AI not only showcases its forward-thinking approach but also its goal of becoming a leader in both financial technology and societal credibility.