Tomas Skoumal, President and Co-President of Dyna.Ai, and Karen Low, CEO of DCS Card Center
The two companies also partnered earlier this year to leverage AI solutions for collections calls.
AI-as-a-Service company Dyna.Ai has partnered with DCS Card Center to improve customer experience and operational efficiency in financial services.
The partnership, formalized by a memorandum of understanding (MoU), was announced during the Singapore Fintech Festival 2024.
“By integrating our advanced AI solutions with DCS Card Centre’s extensive market expertise, we aim to achieve impactful results that elevate the customer experience and improve operational efficiencies,” said Tomas Skoumal, President and Co- president of Dyna.Ai.
“DCS will continue to evolve and adopt technological advancements to better serve Singapore and expand our services beyond its borders,” added Charles Huang, President of DCS.
Earlier this year, DCS Card Center began using Dyna.Ai’s AI solutions for collections calls and plans to expand the partnership by integrating AI into marketing calls and app features.
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